Welcome to Jose Santos Consulting. By using this website or engaging my services, you (the "Client") agree to comply with and be bound by the following Terms of Service (the "Terms"). Please read the Terms carefully before using this website or engaging my services.
1. Scope
The subject of the Terms is the delivery of advisory services by Jose Santos (the "Advisor") to the Client. By accessing or using this website or my services, you acknowledge that you have read, understood, and agree to the Terms.
I provide advisory services in the following disciplines: Product Strategy and Management, Go-to-Market Strategy and Execution, Pricing Strategy, Market Research and Analysis, Product Lifecycle and Portfolio Management, Organizational Design and Team Development, and AI Strategy and Integration. These services may be accessed by contacting me by phone, email, LinkedIn, or other mutually agreed channels. The scope of the advisory service to be provided is limited to the disciplines mentioned above. The scope of the Terms shall only be expanded or narrowed with the written mutual consent of the parties.
2. Principles of Consultancy
I shall not use the Client products developed during and after the service provided in other places and works on my behalf. I shall act within the framework of the information received from the Client and shall not be held responsible for the adverse outcomes or losses and damages that may occur as a result of missing or incorrect information provided by the Client. I shall submit ideas and suggestions to the Client in writing within the framework of my knowledge and expertise. In the post-delivery process and operation, the Client is completely free to comply with or partially fulfill the information and ideas conveyed, and all kinds of responsibility for these transactions belong to the Client.
I shall endeavor to fulfill my obligations under the Terms in the best way possible. The parties shall not transfer their existing rights and obligations arising from the Terms to third natural and legal persons.
3. Changes to Terms
I may update the Terms from time to time. Any changes will be effective upon posting on this website. Your continued use of my services after such changes will constitute your acceptance of the revised Terms. Any agreement signed between the Client and Advisor can supersede the Terms.
4. Intellectual Property
All content and materials provided by the Advisor are protected by copyright and other applicable intellectual property laws. You may not use, copy, distribute, or reproduce any content without prior written consent.
I agree that the work products from the services provided to the Client shall be owned by the Client. Nothing contained in this section shall be construed as prohibiting me from utilizing knowledge and experience of a general nature acquired in the performance of services for the Client.
5. Confidentiality
Confidential information includes all information identified by a disclosing party as proprietary and confidential, which shall remain the sole property of the disclosing party unless the ownership of such confidential information is otherwise expressly set forth in a separate agreement. Items will not be considered confidential information if: (a) available to the public other than by a breach of an agreement by the recipient; (b) rightfully received from a third party not in breach of any obligation of confidentiality; (c) independently developed by one party without access to the confidential information of the other; or (d) rightfully known to the recipient at the time of disclosure as verified by written records.
6. Miscellaneous
The relationship of the Client and Advisor is that of independent contractors. Personnel of both parties are neither agents nor employees of the other party for federal tax purposes or any other purpose whatsoever, and are not entitled to any employee benefits of the other party.
This website may contain links to third-party websites or resources. I am not responsible for the content, accuracy, or availability of these external sites and resources.
By using my services, you agree to comply with the laws and regulations of Canada and the United States as applicable to your jurisdiction.
Previous version no longer in effect as of April 3, 2026.